Who do I call if the snowplow hits my mailbox?

Mailboxes are the only structure that private owners are allowed to install within the right-of-way without a permit as a matter of convenience to the landowners and are not as a matter of right. Neither the St. Croix County Highway Department nor U.S Postal Service issue written permits for the placement of mailboxes within the public right-of-way. Rural mailboxes are allowed on highway right-of-way as a matter of convenience to the landowners or occupants and not as a matter of right. Encroachments of any kind on the highway are strictly forbidden by Wisconsin Statue which governs encroachments on highway right-of-way.


Mailboxes must meet minimum/maximum standards of support, setting and size. The issue of public safety will be the basis of the Department taking any action to have individuals repair, replace or relocate mailboxes. 


Reimbursement may be considered if it is determined by the supervisor that Highway Department equipment came into direct contact with the property. Although the mailbox owner may have invested considerable time and material in the mailbox installation, including a special box, support or landscaping, any reimbursement will be limited to the “standard” post and/or box found at most home stores as well as possibly up to the Department’s current manual labor rate for one (1) hour of time.

Helpful Resources

Please call 715-245-4200 if you have any questions or concerns.

Show All Answers

1. How do I report a dead deer?
2. How do I apply for a position at the Highway Department?
3. What is the County doing about the weeds?
4. Who do I contact if a rock hits my windshield?
5. Is there County Tourist Orientated Directional Sign program?
6. May I plant in the County Highway Right of Way?
7. Where do I place my refuse (garbage and recycle) container on pick up day?
8. What happens if agricultural equipment damages a road?
9. Who do I call if the snowplow hits my mailbox?
10. What are the guidelines for temporary signs along a roadway?
11. May I push snow over the road?