What do I do if I accidently dialed 911?

If you accidentally dial 911 or hear the Telecommunicator answer “911 Emergency, How may I assist you?” Please do not hang up. All you need to do is explain that you have dialed the wrong number. The Telecommunicator may confirm with you by asking a few questions, to ensure you are safe and that there is no problem. If you do hang up without talking to a Telecommunicator the following will occur:

  • The Telecommunicator will try to recontact you.
  • If the Telecommunicator is unable to re-establish contact, law enforcement will be dispatched to respond. It is our policy to send police officers when a 911 caller hangs up, and cannot re-contact the caller.

Show All Answers

1. How do I report a crime, accident or suspicious activity?
2. Can I call 911 from a pay phone?
3. Can someone who does not speak English call 911?
4. What if I am hearing impaired?
5. How does the 911 Telecommunicator know my address?
6. What should I do if I have been the victim of a crime?
7. Should I report suspicious activity that I observe?
8. When should I call 911?
9. What are some examples of when not to call 911?
10. What do I do if I accidently dialed 911?
11. What information should I have ready when calling 911?
12. What is 911?
13. What is Enhanced 911?
14. What happens if I don't know my exact location when I call 911?
15. Why do Telecommunicators ask so many questions when I call 911?
16. Why does my cell phone call 911 by accident?